Terms of Service
0. Who operates this service
Trust Gate is operated by B2B Gateway Co., Ltd., company registration no. 0905569007450. These terms are an agreement between you and that company, reachable at trustgate.th@gmail.com.
1. Nature of the service (neutral venue)
Trust Gate is a neutral venue for the normal Marketplace flow, where buyer and seller contact, agree, pay and deliver directly. Trust Gate is not a party to and does not receive or hold funds for a Direct Deal. Managed Deal is a separate optional service with its own structure and terms, used only when both parties choose it and the transaction is eligible.
2. Platform fees
The normal Marketplace or Direct Deal has no Managed Deal fee. Other platform revenue may come from memberships, advertising or transport services as published. For an eligible Managed Deal, the Supplier bears the applicable Managed Deal charge disclosed before confirmation.
3. Seller verification & badges
A “Verified” badge reflects the level of document checks and/or site visits performed at the time of review only. It is not a guarantee of product quality, solvency, or the seller’s contractual performance.
4. Advertising on the platform
Every ad placement is clearly labelled “Advertisement”. Ad content is the advertiser’s responsibility; we reserve the right to refuse or remove unlawful or inappropriate ads without notice.
5. Trust Gate transport service
The transport service (from pickups to heavy trailers) is operated by Trust Gate directly. Its terms, pricing, and liability follow each job’s quotation and agreement, separate from goods traded between users on the platform.