TRUST GATE · INFORMATION CENTER
Important information, made easy to find
Trust Gate terms, policies and disclosures, organised so you can go straight to what matters.
17
documents across 3 sections
Marketplace & safety
Core information for the normal Marketplace, Direct Deals and data handling.
Terms of Service
Platform role, user responsibilities and service boundaries.
Privacy Policy
Data we collect, why we use it, storage and data-subject rights.
Safe trading guidance
Checks to make before agreeing, paying and receiving goods in a Direct Deal.
Trust & data security
Seller checks, verification marks and information security.
Trust Gate Managed Deal
An optional service for eligible transactions. All documents remain in pre-launch status.
What is Managed Deal?
PRE-LAUNCHOverview, process, scope and what the service does not guarantee.
Managed Deal Terms
DRAFTTransaction structure, confirmation, delivery, inspection and remedies.
Buyer Policy
DRAFTBuyer review, acceptance, evidence and issue-reporting responsibilities.
Supplier Policy
DRAFTEligibility, product accuracy, fulfilment, charges and expected net amount.
Dispute Policy
DRAFTIssue reporting, evidence, responses and possible outcomes.
Fee structure
PRE-LAUNCHSeller-side charges, worked examples and pre-launch status.
Eligible items
PRE-LAUNCHReady-stock, clear-spec and inspectable product scope for V1.
Unsupported or prohibited items
PRE-LAUNCHProducts outside the Managed Deal scope.
Managed Deal Privacy
DRAFTUse of transaction data, evidence, documents and history.
Company & contact
Learn about Trust Gate, ask a question or submit an issue for review.