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Trust Gate
Preview modeManaged Deal is not open yet

You can walk through the steps, but no real payment can be made or paid out to a seller through the system yet.

TRUST GATE · MANAGED DEAL

One shared process for every party in the deal

From product details and agreement through delivery and acceptance, the important parts of the transaction stay in one process.

Try the deal builder No real payments are accepted yet

01—05

A compact flow, with regulated providers handling the money.

THE TRANSACTION PATH

Know what happens at every stage

  1. 01

    Confirm goods, price and terms

  2. 02

    Connect with the payment provider

  3. 03

    Provider confirms the payment status

  4. 04

    Deliver and attach evidence

  5. 05

    Release, refund or dispute

V1 PREVIEW SCOPE

Starting with clear, inspectable deals

Thailand-based businesses · THB · physical ready-stock goods · delivery within 7 days · value up to ฿50,000 · eligible sellers

See eligible items

DIRECT DEAL REMAINS

The normal Marketplace is unchanged

Without Managed Deal, buyers and sellers can still agree, contract and pay each other directly, with Trust Gate acting as the platform.

BEFORE YOU DECIDE

What to know

1

Managed Deal reduces ambiguity by keeping details, agreement, delivery, acceptance and evidence together, but it cannot eliminate every trading risk.

2

Trust Gate does not custody funds. Collection, holding, refunds and releases must occur with a licensed payment provider, and Trust Gate status must follow provider confirmation.

3

Sellers must pass provider KYB before live use. Applying does not guarantee approval, and every Trust Gate payment channel remains disabled during PRE-LAUNCH.

ACCEPTANCE AND REFUNDS

Full approved refund, complete return to the seller

01

Report during inspection

Report non-delivery, shortage, wrong, damaged, late or non-conforming goods with evidence to pause release.

02

Return without added damage

Return the goods, accessories, packaging and documents in full. The originally reported defect is not treated as buyer damage.

03

Receive the full approved amount

Once the return passes review, the approved refund is paid in full without service or processing deductions.

PRE-LAUNCH: Live fund holding and release timing remain subject to Stripe confirmation, so no real money is accepted or released.